RomeCabs Customer Reviews: Real Experiences from Travelers
Buongiorno and welcome to RomeCabs Italy Travel Blog! When traveling through Rome and beyond, choosing the right transfer service can make all the difference in the world. RomeCabs has long been trusted by travelers seeking private transfers and luxury service throughout Italy. But why do so many choose RomeCabs, and what do they have to say about their experiences?
This post gathers real reviews and feedback from genuine RomeCabs customers who’ve shared their journeys. By categorizing reviews from popular routes to exclusive customizations, we’ll show you why RomeCabs has become a top choice for travelers who want comfort, professionalism, and flexibility.
Why Travelers Trust RomeCabs:
A Snapshot of RomeCabs Customer Reviews
Many of our clients highlight the quality of service, the professionalism of our drivers, the ease of booking, and the option for custom itineraries as standout features. Whether it’s an airport transfer after a long flight, a sightseeing tour from Rome to Tuscany, or a transfer from the Civitavecchia Cruise Port, travelers find our services reliable, luxurious, and genuinely stress-free.
We’ve collected reviews from clients across various platforms, giving you a taste of what it’s like to travel with RomeCabs. Here’s what they’re saying about their journeys.
1. Civitavecchia Transfers: Trusted by Cruisers
For travelers arriving at Civitavecchia Cruise Port, RomeCabs offers private transfers that are designed to align perfectly with cruise schedules, ensuring a smooth, comfortable, and hassle-free journey into Rome or other destinations. Our Civitavecchia port transfers are tailored to meet the specific needs of cruise passengers, providing timely pickups, comfortable vehicles, and expert drivers who make the experience relaxing and enjoyable.
RomeCabs is a trusted name for Civitavecchia cruise transfers, especially popular among travelers looking for reliability, comfort, and local expertise. Our knowledgeable drivers are well-versed in Italian routes and are committed to punctuality, so cruisers can make the most of their shore excursions without any worry. Our private transfers from Civitavecchia to Rome are ideal for those who value a seamless, stress-free transfer experience, allowing you to arrive refreshed and ready to explore Rome’s top attractions.

dmcintosh from Hilton Head, South Carolina wrote:
Great service again!
Once again, we had great service from Rome Cabs. We’ve used them several times for transfers in Italy (as well as a couple tours in the past), and they continue to be professional, punctual and so friendly. We used them last week from transfers from the Rome airport to the cruise port. In planning this trip, there was no other company we would have used.
Date of experience: June 2024

Excursion11111803557 wrote:
Rome Cabs is terrific
We recently used Rome Cabs for a trip from the airport to downtown Rome and a few days later from downtown Rome to Civitavecchia for a cruise. Both times Rome cabs were ahead of time in sparkling clear cars with drivers who were friendly, very good, personable and welcoming. The prices were reasonable as well with no extra charges. Both my wife and I have absolutely no hesitation in recommending Rome cabs to anyone in need of reliable , good service.
Date of Experience: Jun 2024 • Couples
3. Rome Airport Transfers: Reliable Arrivals with RomeCabs
A comfortable transfer from Fiumicino or Ciampino airports is the ideal way to start a trip to Rome. RomeCabs specializes in making airport transfers easy and enjoyable, providing travelers with professional, English-speaking drivers who are ready to greet them after a long flight.

MarcC140 from Nashville, Tennessee wrote:
Stefanos RomeCabs are wonderful for Private Transfers and Sightseeing Trips
We used Stefano’s RomeCabs for three trips: a transfer between Florence and Rome, with stops for wine tasting in Montepulciano and in Orvieto; a tour to see the catacombs and Roman aqueducts on the outskirts of Rome; and a transfer from Rome to FCO. All three drivers were excellent. In addition to being professional, friendly, and safe, each driver provided interesting commentary along the way as well as suggestions about other things we should see and do while in Rome. We highly recommend Stefano’s RomeCabs!
Date of experience: October 2019
More reviews speak to the peace of mind that comes with knowing RomeCabs will be there upon arrival:

Familygardner wrote:
Look no further!
RomeCabs is incredible! We had problem after problem with our flights (delays, missed connections, rebooking) and we contacted RomeCabs via email at all hours of the day with THREE new arrival times (including arriving a full day later than scheduled). Each time we got a prompt response and when we finally arrived our driver was right there at the airport. He had booster seats for our little ones and gave us a mini tour and history overview as we drove into the city. I can’t recommend this service enough. If you are traveling to or from Rome or want reliable transportation (especially for larger groups) while you are in the city, look no further. RomeCabs was a breath of fresh air after a very difficult journey.
Date of experience: July 2019
For weary travelers, RomeCabs provides not only a safe and comfortable ride but also the assurance of reliable service upon arrival.
4. Long-Range Transfers from Rome to Other Cities in Italy

ninicliff123 from Holly Springs, Georgia wrote:
Amazing experience!
We recently used Stefano’s Rome Cabs for a private transfer from Rome to Florence. Our driver was Leonardo and he could not have been more delightful! We arranged in advance to make a stop in Orvieto for lunch and so spent quite a bit of time together. We didn’t realize we were getting the best tour guide in all of Italy, but that is what we got! I would highly recommend this company!
Date of experience: October 2023
5. Day Trips from Rome & Private Italy Sightseeing Transfers:
RomeCabs offers more than just transfers—many travelers rely on us for private day trips from Rome to explore Italy’s most iconic destinations, including the Amalfi Coast, Tuscany, and Umbria. With RomeCabs, you can travel in luxury and comfort, experiencing Italy’s beauty and culture without the limitations of group tour schedules.
Our day trips from Rome include popular destinations, allowing you to enjoy a scenic journey through Tuscan vineyards, explore the charming coastal towns of Positano and Sorrento, or visit historic sites in medieval towns like Bracciano and Tuscania. RomeCabs’ Italy sightseeing transfers provide a flexible way to travel at your own pace, stopping to appreciate each destination and capture the perfect photo along the way.
RomeCabs’ private tours are perfect for those looking for a luxurious Italy day trip experience. With experienced, knowledgeable drivers, comfortable vehicles, and scenic routes, we transform each transfer into an unforgettable journey across Italy’s picturesque landscapes and historic landmarks.
RomeCabs offers more than just standard transfers; we provide Private Italy Sightseeing Transfers that transform your journey into an enriching travel experience. Our services allow you to explore Italy’s iconic destinations such as the Amalfi Coast, Tuscany, and Umbria with the flexibility and comfort that group tours often lack.
Our Private Italy Sightseeing Transfers are designed to enhance your travel between cities by incorporating stops at notable sites along the way. For instance, when traveling from Rome to Florence, you can choose to visit historic towns like Orvieto or Assisi, turning a simple transfer into a memorable day trip. Similarly, a transfer from Rome to the Amalfi Coast can include a visit to the ancient ruins of Pompeii or the archaeological site of Herculaneum.
These services are ideal for travelers who wish to maximize their time in Italy by combining transportation with sightseeing. With RomeCabs, you have the opportunity to explore Italy’s rich history and breathtaking landscapes while traveling in the comfort of a private vehicle with an English-speaking driver

P3038DNjessicaf (Jessica F) wrote:
Great Service
We had a private transfer from Rome to Amalfi with a stop in Pompeii. Our driver was excellent and accommodating. He went out of his way to contact our host to let them know our plans and to alert them when we were on our way. This made is very easy for us to enjoy our time in Pompeii and rest on the drive. The van was comfortable and clean. Rome cabs also recommended a wonderful driver for our transfer from Amalfi to Naples. We would highly recommend.
Date of experience: September 2022
Additional testimonials highlight the diversity of RomeCabs’ tours:

Robert S from Tennessee wrote:
Excellent does not begin to describe Romecabs
“Excellent” does not begin to describe the service provided by RomeCabs. We used them for three pickup/transfer/tour options and can not say enough good things about them. We first booked them to pick us up when we arrived at the Rome airport to include a 4 hour driving tour. Our guide first asked us what were were seeing while we were in Rome and then he proceeded to take us to places we would not get to see.
The “driving tour” isn’t just a ride and see but included stopping and getting out to tour various places along the way. Next we booked the Rome hotel to cruise port transfer. Despite this only being a transfer, the driver spoke very good English and told us about various things/places as we drove to the port.
Lastly, we booked the post cruise port pick up and country side tour. Again, excellent driver/guide, very accommodating, friendly, and professional. Before we booked our tours/pickups we compared prices from the top three companies in Rome. RomeCabs had the best reviews, best prices, and allowed us to pay for our bookings prior to arriving in Rome.
Their competitors did not mention that option and wanted payment in Euros in person (we weren’t crazy with the idea of carrying that much money in cash). Also, the vans they picked us up in had plenty of room, were very clean, and comfortable. Definitely use RomeCabs when you are in Rome!!
Date of experience: September 2023

Melissa W from Windsor, Canada wrote:
The best of the best!
We just returned from a Mediterranean cruise that started and ended in Rome. I have been a client of Rome Cabs since 2011 and they never let me down. This trip we used them five times; airport transfer each way, cruise port transfer each way and a full day tour to the Tuscan countryside. We had 5 different drivers and every one of them was professional and friendly and I recommend this company to anyone I know when they visit Italy. They even contacted me to suggest an earlier pick up time as the city was hosting a race and would have many road closures. That is the kind of service I value and appreciate.
Date of experience: May 2023
These experiences underscore how RomeCabs goes above and beyond to make Italy’s highlights accessible, enjoyable, and tailored to individual preferences.
6. Customization and Personalization: Meeting Unique Travel Needs
One of the aspects of RomeCabs that travelers consistently highlight is the flexibility to tailor services to suit their needs. Our team is dedicated to creating custom itineraries and adapting services to meet each client’s preferences.

Louise C
Catacombs, Roman Roads and Bracciano off Cruise Ship
We combined two parts of tours on the website and made our own tour visiting the Christian Catacombs, The Appian Way and St Pauls Basilica in the morning. It was fantastic and we learnt so much.
The afternoon we spent in Bracciano at the castle. Our children list this as their favourite place we visited on our whole European holiday. It was amazing for them to see the rooms made up and how people used to live.
The communication was fantastic. The driver so helpful and punctual. This was all off a cruise ship and we never felt worried about getting back in time. We couldn’t have fit it all in without Rome Cabs. Thanks.
Date of experience: April 2024

SonjaWinston
Concord, Massachusetts
Great service from Stefano’s RomeCabs
We used Stefano’s RomeCabs for three trips: a transfer between Florence and Rome, with stops for wine tasting in Montepulciano and in Orvieto; a tour to see the catacombs and Roman aqueducts on the outskirts of Rome; and a transfer from Rome to FCO. All three drivers were excellent. In addition to being professional, friendly, and safe, each driver provided interesting commentary along the way as well as suggestions about other things we should see and do while in Rome. We highly recommend Stefano’s RomeCabs!
Date of experience: December 2022
Why RomeCabs Is the Preferred Choice for Private Transfers in Italy
When it comes to private transfers and luxury tours in Italy, RomeCabs stands out as the top choice among travelers, and customer reviews tell the story. With consistently high ratings, RomeCabs is praised for its exceptional standards across every part of the travel experience. Here’s what makes RomeCabs the preferred private transfer service in Italy:
RomeCabs Professionalism and Punctuality:
Travelers who choose RomeCabs consistently highlight the professionalism and reliability of our drivers. Each RomeCabs driver is committed to punctuality and going above and beyond to ensure your journey is smooth, timely, and enjoyable. With extensive local knowledge and a friendly demeanor, our drivers add an element of personalized care, which is why travelers trust RomeCabs over standard taxis or rideshares.
Comfort and Luxury with Every Transfer
RomeCabs is dedicated to providing premium vehicles that are modern, clean, and spacious. Our fleet includes well-maintained sedans, minivans, and luxury vehicles that cater to all group sizes. Travelers who book RomeCabs enjoy a level of comfort that transforms a simple transfer into a luxurious travel experience, whether it’s an airport pickup, a transfer from Rome to Florence, or a scenic drive along the Amalfi Coast.
Flexibility and Customization for Unique Experiences:
Unlike standard transfer options, RomeCabs offers a highly flexible service that accommodates unique travel needs and allows for personalized itineraries. From custom pick-up times and door-to-door service with transfers from Rome to Positano, Sorrento, Florence, or other top cities in Italy, to day trips from Rome to Tuscany or Amalfi Coast, RomeCabs provides the flexibility to make every journey special. It’s perfect for travelers seeking private transfers and tours in Italy that are as unique as they are memorable.
Ease of Booking with RomeCabs and Dedicated Customer Support:
RomeCabs makes the booking process seamless with an intuitive, user-friendly website and prompt customer support. Our team is ready to assist with any special requests or questions, ensuring a hassle-free booking experience from start to finish. Booking with RomeCabs means no guesswork or uncertainty, just reliable, professional service from the moment you book until the end of your journey.
Discover the Difference with RomeCabs for Your Italian Adventure
Whether you’re planning a trip to Rome, a sightseeing tour in Tuscany, or a day tour along the Amalfi Coast, RomeCabs offers a private, comfortable, and memorable way to explore Italy. Our commitment to providing a first-class travel experience has made us the go-to choice for private transfers, airport pickups, and exclusive tours across Italy.
Discover the difference for yourself—book with RomeCabs and experience Italian travel in comfort, style, and ease. Visit our website: https://www.romecabs.com/
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- RomeCabs Recommended on Cruise Critic



